We are geared for 18-25 year olds and and their leaders, but we are willing to flex that a bit because we are aware our conference can also serve those in their later 20's or even mature high schoolers. That said, we'd discourage those under the age of 16 or over the age of 30 from joining as we don't think the content will best serve them.
Can I register a group without finalizing who will be in the group?
Yes. You do not need to know personal information at the time of registration (e.g. - names, email addresses, etc). In other words, you can purchase eight tickets, and then when you arrive at the conference, you pick up the tickets (wristbands) and distribute them to the eight members of your group.
Can I add to my group after registering?
Yes. You can add to your group at the current group rate by contacting us at: firstname.lastname@example.org.
What do I need to bring to enter the conference?
Nothing. When you arrive, we'll have a team to point you to the check-in area where you'll just need to provide the name of the person who purchased the tickets. You will then be provided a corresponding number of wristbands. For example, if you purchased 20 tickets, you will be given 20 wristbands that then you can distribute to your group. Those wristbands are the credential that you'll need every day to enter the conference.
Can children attend CROSS with attendees or volunteer?
Our hope is to focus on God’s Word during CROSS CON24, and therefore, we ask that you find outside arrangements for childcare. If that's not possible, children are welcome to attend CROSS CON24, but they must pay for registration. If you have an infant that will share your seat the entire conference, you don't have to register them. However, infant carriers cannot take up seating and cannot encroach the aisles, and you must park strollers in a designated, unguarded room at the Convention Center. Please be aware that we will not have family accommodations (e.g., nursing mother's room and changing room).
Do you offer discounts?
Yes. If you are part of a group of 4-9 you can register your whole group at a $10 discount per ticket by selecting the “Group 4+” ticket. If you are bringing a group of 10+, you can register your whole group at a $20 discount per ticket by selecting the “Group 10+” ticket.
Can I transfer my registration?
Yes, registration transfers are free. Tickets can be transferred through logging into your Ticketspice account and clicking "transfer." Once you follow the steps to initiate the transfer the person receiving the transferred tickets will receive an email allowing them to enter their payment information and complete the transfer. Once the transfer has been completed, the funds will be refunded to the original purchaser's account.
What is the cancellation policy?
Cancellations will receive a full refund minus a $10 processing fee per ticket through September 15th, 2023.
There will be no refunds after September 15th, 2023.
Can I change my ticket from “Individual” to “Group 4+” if I find three other friends to join me? Or change from “Group 4+” to “Group 10+”?
No. Unfortunately, we do not have the ability to move tickets from one ticket type to another.
Are meal and hotel costs included in my registration?
No. A ticket for CROSS only pays for your admittance into the conference. While you need to secure your own lodging, you can use our specially negotiated hotel rates for hotels just a few blocks from the conference venue.
Do you sell one-day or single-session passes?
No. We only sell full tickets for the conference. Partial tickets are not available.