We are geared for 18-25 year olds and and their leaders, but we are willing to flex that a bit because we are aware our conference can also serve those in their late 20's or mature high schoolers.
Yes, we plan to livestream the main sessions at crosscon.com.
Yes! At the bottom of your receipt is an option to CREATE AN ACCOUNT. Once your account is created you can continue to add (or subtract) tickets. This places all your tickets under the original account email address and this assures that you will continue to receive the appropriate discounts for the total number of tickets you have placed. All orders registered under the same email address are combined in our system so that when you arrive at the conference, all your orders will be grouped together to distribute to your group.
Yes. You can add to your group at the current group rate. In other words, the rate you pay today does not lock in future additions.
You can easily add to your group by setting up an account and managing your tickets. The link to do so will be provided inside of your original order's confirmation email.
Nothing. When you arrive, we'll have a team to point you to the check-in area where you'll just need to provide the name of the person who purchased the tickets. You will then be provided a corresponding number of wristbands. For example, if you purchased 20 tickets, you will be given 20 wristbands that then you can distribute to your group. Those wristbands are the credential that you'll need every day to enter the conference.
Our hope is to focus on God’s Word during CROSS CON, and therefore, we ask that you find outside arrangements for childcare. If that's not possible, children are welcome to attend CROSS CON, but they must pay for registration. If you have an infant that will share your seat the entire conference, you don't have to register them. However, infant carriers cannot take up seating and cannot encroach the aisles, and you must park strollers in a designated, unguarded room at the Convention Center. Please be aware that we will not have family accommodations (e.g., nursing mother's room and changing room).
Yes. If you are part of a group of 4-9 you can register your whole group at a $10 discount per ticket by selecting the “Group 4+” ticket. If you are bringing a group of 10+, you can register your whole group at a $20 discount per ticket by selecting the “Group 10+” ticket.
Transfers are the responsibility of the two parties involved. CROSS is not responsible for arranging payment for transferred tickets.
For transfers of individual tickets - or a complete order (all the tickets belonging to an individual) Instruct the new owner to use the previous owner's name at check in - they will receive their tickets.
For transfers of tickets that are part of a group of tickets. The original group owner should pick up ALL their tickets and then arrange to meet the new owner at the KICC to transfer the wristband(s).
If you purchase a refundable ticket, you may cancel your registration for any reason at any time before December 1, 2026.
- You will receive a full refund minus a $20 processing fee per conference ticket.
Example: If you purchase 10 tickets for $1,200 and request a refund for all 10, you will receive $1,000.
- If you purchased a meal plan, you may receive a full refund minus $10 per ticket.
To request a cancellation or refund, email info@crosscon.com.
If you purchase a non-refundable ticket, refunds are not available at any time.
However, if you’re unable to attend, you are welcome to sell or transfer your ticket to someone else.
If you are interested in a refund, see our latest update here.
No. Unfortunately, we do not have the ability to move tickets from one ticket type to another.
No. A ticket for CROSS only pays for your admittance into the conference. While you need to secure your own lodging, you can use our specially negotiated hotel rates for hotels just a few blocks from the conference venue.
Yes, there will be signups starting in the spring.
Yes, this is a wonderful opportunity to serve thousands of 18-25 year olds! Please know that our volunteers play a key role in the conference and are kept busy. cannot be guarantee that you would be able to attend each session. Volunteers will receive free registration and meals and t-shirts during service. Learn More & Apply.
No. We only sell full tickets for the conference. Partial tickets are not available.
If you don't see the answer to your question, contact us.